Guest Lecture on “Operations Strategy for Emergency and Disaster Management in Hospitals”
Event Date: 19th June 2025, Thursday
Event brief description
On 19th June 2025 (Thursday), the School of Business at Galgotias University successfully organised a highly engaging and informative guest lecture on “Operations Strategy for Emergency and Disaster Management in Hospitals”. The session was conducted by Dr. Surabhi Chhabra, Consultant and Head of Emergency and Trauma at Yatharth Super Speciality Hospitals, from 11:00 AM to 12:30 PM in the New Auditorium.
The event, tailored for MBA students of Healthcare Management and Operations, offered deep insights into the strategic frameworks and operational protocols essential for managing hospital emergencies and disaster situations. Dr. Chhabra shared valuable real-life experiences and practical approaches to managing trauma cases, handling resource constraints, ensuring rapid response, and coordinating interdisciplinary teams during critical incidents. She also highlighted the importance of mental health and resilience during crisis management.
Her expertise highlighted the importance of emergency preparedness, including the value of drills, triage protocols, and the necessity of robust operational systems to ensure continuity of care during crises. The interactive session also allowed students to engage in discussions, enhancing their understanding of the challenges and solutions in emergency healthcare settings.
The session was well-received by students and faculty alike, leaving participants enriched with actionable knowledge and a clearer perspective on the strategic role of hospital operations in disaster management.
Event Detailed Description
On 19th June 2025 (Thursday), the School of Business at Galgotias University organised a highly impactful and insightful guest lecture on the topic “Operations Strategy for Emergency and Disaster Management in Hospitals”, aimed at MBA students specialising in Healthcare Management and Operations. The event took place from 11:00 AM to 12:30 PM in the New Auditorium. It was meticulously coordinated by Dr. Vivek Aggarwal, Division Chair – Operations, and Ms. Adyasa Padhi, Assistant Professor – Healthcare Management.
The distinguished speaker for the session was Dr. Surabhi Chhabra, Consultant and Head of Emergency and Trauma at Yatharth Super Speciality Hospitals, Greater Noida. Dr. Chhabra, an expert in emergency care with years of clinical and administrative experience, shared invaluable insights into how hospitals can strategically prepare for and manage emergency and disaster situations, including mass casualty incidents, natural calamities, and pandemics.
The session began with a warm welcome and an impactful address by the Respected Dean of SOB, Dr. Jaganath Mohanty, followed by Dr. Chhabra’s engaging address, which emphasised the critical importance of robust operational frameworks in emergency preparedness. She elaborated on the key pillars of emergency management—preparedness, response, recovery, and mitigation—and discussed how hospitals must adopt a holistic and systems-based approach to handle crises effectively. She highlighted the importance of interdepartmental coordination, triage systems, infrastructure readiness, staff training, and real-time decision-making in emergency scenarios. Dr. Chhabra also shed light on the Hospital Incident Command System (HICS), disaster codes, emergency drills, and how these protocols play a crucial role in minimizing casualties and maintaining continuity of care.
Drawing from her extensive experience in the emergency and trauma department, Dr. Chhabra shared real-life case studies of disaster response, illustrating the operational challenges faced and the strategic interventions implemented. Her narrative not only underscored the need for leadership and communication during high-pressure situations but also emphasised the role of hospital administrators and operations professionals in disaster planning and recovery. The session was highly interactive, with students actively engaging in a Q&A session, asking questions about resource allocation, emergency Standard Operating Procedures (SOPs), patient tracking during disasters, and coordination with external agencies, such as the National Disaster Response Force (NDRF). Dr. Chhabra’s responses were practical and informative, providing clarity on the real-world applications of operational strategies in crisis settings.
The event concluded with a vote of thanks, expressing gratitude to Dr. Chhabra for her time, expertise, and inspiration. The organizing faculty, Dr. Aggarwal and Ms. Padhi, also appreciated the students' enthusiastic participation and highlighted the importance of such industry-academic interactions in preparing future leaders in healthcare management and operations. Overall, the session was a resounding success, offering students a deep and practical understanding of emergency and disaster operations in hospital settings. It not only enhanced their academic learning but also instilled in them a sense of responsibility and readiness to manage healthcare systems in the face of adversity.
Department Name – Operations & Healthcare Management School Of Business
Event Outcome
The guest lecture on “Operations Strategy for Emergency and Disaster Management in Hospitals” by Dr. Surabhi Chhabra proved to be an enriching experience for MBA students specialising in Healthcare Management and Operations. Students gained in-depth insights into real-time emergency preparedness, hospital coordination strategies, and operational decision-making during crises. The interactive session helped bridge theoretical knowledge with practical applications, enhancing students’ strategic thinking and leadership skills in healthcare settings. Organised by Dr. Vivek Aggarwal and Ms. Adyasa Padhi, the event successfully deepened students’ understanding of disaster management and prepared them to respond effectively to future healthcare challenges.
Related Goal