Topic - Communication Skills Verbal communication and Body Language
Speakers - Mr. Ashish Johari (MA English-Lit, TESOL and CELTA Certified) and Ms. Priyanka (MBA-HR, Diploma in Basic French)
Communication is a two-way process it is about passing information from one person to another. This means that both the sending and the receiving of the message are equally important.
Verbal communication therefore requires both a speaker (and writer) to transmit the message, and a listener (or reader) to make sense of the message. This page discusses both parts of the process.
It is important to remember that effective verbal communication cannot be fully isolated from non-verbal communication: your body language, tone of voice, and facial expressions, for example.
Clarity of speech, remaining calm and focused, being polite and following some basic rules of etiquette will all aid the process of effective communication.
Taking this as an opportunity in these transmuting times, the School of Lifelong Learning had a webinar on Communication Skills.
Mr. Ashish Johri has an enriched experience of working in several domains like Soft skills training, Communication training and V&A training for more than twenty years.
Ms. Priyanka is ambitious and highly-motivated Assistant Professor for Life Skills with a proven track record of providing English Language sessions to a wide range of target audience in a well-disciplined manner with past experience highlighting her teaching expertise in Study Abroad and competitive programs in institutes and universities.
The webinar commenced with the welcoming of guests and dignitaries and presenting the profile of the speakers to the audience by moderator Sajal Mishra, a student of MBA.
Mr. Ashish Johari started the talk with the meaning and importance of Communication Skills. He explained the difference between Communication Skills and Effective Communication Skills. He further explained about Verbal communication and its importance. He also highlighted the ways by which students can improve their communication skills by including and emphasizing the importance of Tenses, pronunciation and Vocabulary in English.
Ms. Priyanka then began the session on Non-Verbal Communication Skills, exemplifying the importance of right Body Language and its importance at workplace. She then demonstrated the connection of the words we speak with 6 universal Human Emotions (Happiness, Sadness, Fear, Anger, Envy, Love) and how our Body Language can add or contradict the meaning of our spoken communication and how people ignore what we speak to accept what they perceive from our body language.
Moving further, she went on to demonstrate with examples about what Positive Body Language is and what Negative Language is. She also made connection of our unconscious gestures and how we can train our mind to be aware of what we are doing.
In Positive Body Language explanation, she covered various topics like Voice Control, Space people occupy in our lives for effective and right communication. She, then, moved on to explicate Do&rsquos and Don&rsquots of Body Language. She elucidated and vividly clarified the audience about Proper Eye Contact, Proper use of Fingers, How to detect Liars, Good Standing Postures, Good sitting Postures, Proper Handshake, Crossed Legs Etiquettes, Importance of good dressing and how to walk smartly.
The Vice Chancellor-Dr Preeti Bajaj, Dean SFC/SLLL-Dr Salim Shamsher along with Ms Ritu Bhargava, Advisor to SFC, Deans of other schools, large number of faculty members of SFC and various other schools, students from all the programs of the university, and many external faculty members participated in the webinar. The session was throughout interactive, and many questions were put by students as well as faculty members.
At the end, a vote of thanks was proposed by Sajal Mishra on behalf of SLLL to the speakers, dignitaries, students, and faculty members for cooperation extended in making it a successful event. The event would not have been successful without the sincere effort put in by moderator and speakers.