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Message from Dean

Prof. (Dr.) Rajiv Mishra
Prof. (Dr.) Rajiv Mishra
Dean & Professor
School of Hospitality & Tourism

From Dean's Desk

"The hospitality industry deals with two basic needs of human beings – food & shelter, a vista which can never wane away with time". - Dr. Rajiv Mishra.

Welcome to the School of Hospitality & Tourism (SOHT), Galgotias University.

I am indeed delighted to write to you as the incoming Dean of this glorious School & magnificent University. It is truly an honour & pride to take up this responsibility entrusted on me by the Hon’ble Chancellor.

Hospitality & Tourism, as an industry, is one amongst the fastest growing sectors in India, thereby increasing the economy and contributing to country’s largest sources of foreign exchange earnings, revenue generation and employability. But at the same time, the industry is facing the shortage of thirty-thousand trained manpower every year, as stated in the latest five-year plan document. Our ‘Hospitality & Tourism’ courses are highly inclined towards industry specific norms; and today both national & multinational organizations are considering the aspects of personalized services along with customer satisfaction as the key mantra to any successful business, thereby making endless opportunities for Hospitality & Tourism graduates in the market.

We at SOHT, Galgotias University is endeavouring to make our hospitality & tourism erudition very multifarious and integrative by keeping our curriculum abreast of latest trends and innovations happening in the contemporary industry. We are much concerned in maintaining quality issue in the domain of hospitality & tourism education apart from maintaining all measures of accreditation and evaluation to keep the programs & courses as strong and competitive in terms of its objective, nature and delivery. Our most talented, highly skilled and committed team of Faculty Members are striving to prepare graduates to compete with industry standards regarding their professional skill-sets apart from attaining educational prospects. We are also trying to build a harmony among students, alumni, educators and industry-mentors in the exchange of work-place skills.

It is just to apprise you all that approximately three percent per year average increase of international tourist arrival is projected globally by 2030, and hospitality & tourism industry is generating near about 200 million jobs either directly or indirectly as per the report of ‘World Travel and Tourism Council’. Hospitality & Tourism professionals are in great demand not only in occupational and managerial hierarchies of operational hotels, motels, restaurants and fast food companies; but also in hospitality allied projects & prominent ancillary industry sectors viz. service apartments; banquet & conference centres; cafe bars, pubs and casinos; theme parks and discotheques; event management companies & exhibition centres; public relations; IT & finance companies; as airhostess, stewards, cabin crew & ground duty staff at airports; trainers & educators in hospitality and food craft institutes; in spheres of marketing & business development; cruise lines & retailing; consultancy services; catering services at railways, airlines, defence sectors, banks, shipping companies, hospitals & healthcare units; industrial and institutional canteens; spas & ayurveda centres; clubs (golf, country & yacht); guest houses, inspection bungalows, lodges & resorts; family entertainment centres & multiplexes; business & knowledge process outsourcing companies; corporate houses; travel agencies, tour operating companies, including tourism development corporations & associations, alongside with leisure, recreation & sports venues thrown open.

We are offering the following job-oriented professional programs at our School:

SOHT is committed to deliver the best education & training to students by providing premium infrastructure, robust & holistic curriculum, impressive & efficacious practicum, finest learning platform & conducive environment along with best scholastic & co-scholastic development of learners. We are striving to be among the leading hospitality & tourism institute of Northern India.

With best wishes,
Prof. (Dr.) Rajiv Mishra
Dean
School of Hospitality & Tourism

 

About the Dean

Prof. (Dr.) Rajiv Mishra is an erudite educator & academician of hospitality and tourism with 21 years of exposure and expertise in mentoring & training; academic administration & consulting; research & operations; including relationship management & continuing professional development. His last assignment of 15 years with Manipal Education Group has been extremely enriching, as he was associated with ‘ITC Welcomgroup Graduate School of Hotel Administration, Manipal Academy of Higher Education’, Manipal, which is India’s best & supreme Hospitality Institute, and recognised as ‘Institute of Eminence’ by Ministry of Education, Govt. of India. His past employment includes: Discipline Head of Hospitality & Tourism with Sikkim Manipal University; Academic Consultant of Hospitality & Tourism with Manipal Global Education Services; Asst. Manager - Academics (Hospitality & Tourism) with Manipal Universal Learning; Lecturer in Rooms Division with Sarosh Institute of Hotel Administration (Nitte Education), Mangalore University; Relationship Executive with Dr. Morepen Laboratories Limited; and Rooms Control Coordinator with The Leela Palace Kempinski (Hotel Leela Venture Ltd.), Bangalore. He has also served as ‘Coordinator of Quality & Compliance’ and Nodal Officer of All India Survey of Higher Education, MoE Govt. of India. He is the Member of the Board of Studies & Academic Committee of the Sikkim Manipal University, Gangtok. He has served as University Senate Representative of Mangalore University, Mangalore.

His ‘Doctoral Research Thesis’ is awarded by Union Ministry of Tourism, Government of India for its credibility, novelty and asserted exploration. He is post-graduate in (i) Hospitality Management, (ii) Tourism Management & (iii) Business Administration, and he is country’s first batch alumnus of four years bachelor’s degree program in Hotel Management. He is among very few academicians in India to be adorned as the ‘Fellow’ of the Institute of Hospitality, London. He is a ‘Certified Hospitality Manager: Leadership’ from American Hotel & Lodging Educational Institute, USA; ‘Certified Hospitality Educator’ from American Hospitality Academy, Florida; ‘Certified in Hotel Revenue Management’ from ESSEC, France; ‘Specialized TOURISMx’ from University of Queensland, Australia. ‘Accredited Management Teacher’ by All India Management Association, New Delhi; ‘Credentialed University Teacher’ from the University of Hong Kong; ‘Trained Professional Teacher’ by Commonwealth Education Trust, London; ‘Certified International Vocational Trainer’ from City & Guilds, London; ‘Certified Microsoft Innovative Educator’ from Microsoft Corporation, USA; and ‘Certified Online Teacher’ by Open University, UK & Seek Limited, Melbourne. He is also specialised in ‘Coaching Skills’ from Harvard University, United States; ‘Certified Lead Auditor - Quality Management System’ from International Organization for Standardization, Geneva; credentialed in ‘Technology Enabled Learning’ from Amity University, Noida; and ‘Certified EduNxt Faculty’ (a next generation Technology Infused Distributed Learning) from Manipal Education Group.

His research papers are highly commended by Union Ministry of Tourism, Govt. of India; Department of Tourism, Govt. of Karnataka; and Directorate of Tourism, Govt. of Bihar. He is the ‘Editorial Board Member’ of four journals, and has more than 25 research publications of repute in various peer-reviewed international & national journals, reference books and conference proceedings. He has also initialized, peer-reviewed & instructionally designed 51 self-learning books of ‘Bachelor of Science in Hospitality & Catering Management’ and ‘Post Graduate Diploma in Travel & Tourism Management’ programs of Sikkim Manipal University, Gangtok.

He is also providing academic consultancy to various acclaimed organizations like - Adjunct Faculty to Sikkim Manipal University, Gangtok; Affiliated Assessor of ‘Tourism and Hospitality Sector Skill Council’ under ‘Pradhan Mantri Kaushal Vikas Yojana’ of Ministry of Skill Development & Entrepreneurship, Govt. of India; Subject Matter Expert of MeritTrac Services Pvt. Ltd., Bangalore; External Verifier for Qualifications & Quality in Hospitality Training of City & Guilds, London; and Trainer for Konkan Railway Academy, Goa.

He is professionally associated and affiliated with various prestigious organizations like - International Council on Hotel, Restaurant & Institutional Education, USA; Institute of Hospitality, UK; American Biographical Institute, USA; India Didactics Association; All India Management Association; Centre for Education Growth and Research; National Executive Committee of Indian Tourism & Hospitality Congress; Indian Hospitality Congress; Indian Council for Technical Research & Development; Indian Society for Training & Development; and Indian Society for Technical Education.

He is a self-motivated, passionate, result oriented and energetic leader with great respect for people, process and innovation alongside flawless execution and unyielding integrity with a ‘go-getter’ with a ‘can-do’ attitude. He is proficient in hospitality & tourism erudition, curriculum design & development, skilled in technology mediated learning (VSAT/EduNxt/WebEx/Microsoft Teams); instructional designing and reviewing of web-based learning resources apart from teaching & mentoring the students.

 

 

 

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